ICON Initiative99 SXSW Special Event Photo Credit Kayla Dawn Davis 153 1 1
Now Hiring

Senior IT Solutions Engineer I

ICON is looking for an accomplished Senior IT Solutions Engineer I to join the Corporate IT department and provide technical leadership and expertise across the whole organization. As a Senior IT Solutions Engineer, you will be working closely with IT Operations, Cyber Security and Data Strategy teams to drive innovation and efficiency to business processes across the whole organization by deploying technical solutions tailored to specific challenges and requirements. As a senior member of the Corporate IT team, you will be expected to work independently and collaborate with business area leaders and senior technical experts from various teams and deliver quick and impactful results in a high-paced startup environment. This role reports to the Senior IT Manager and is based on our Austin, TX HQ Campus.

 

RESPONSIBILITIES:

  • Define and implement automation strategies to drive business process efficiencies across different departments and functions
  • Assist various functions across the organization in the technical management of their business applications and tools
  • Provide technical leadership and guidance in maturing existing enterprise applications and onboarding new services
  • Build and maintain custom integrations based on REST APIs of various platforms and SaaS applications
  • Act as the Subject Matter Expert (SME) for critical business, IT Operations, and Cyber security tools and applications
  • Support IT Operations team with Tier3 escalations
  • Manage and build IT knowledge base - internal technical Runbooks, user guides, etc.
  • Build and develop internal competencies by providing mentoring and coaching to IT Operations team and other technical functions within the organization

 

MINIMUM QUALIFICATIONS:

  • 8+ years of experience in IT Engineering, Senior System Administration, or similar
  • Prior experience in DevOps, Cloud infrastructure, or software development roles will be a strong advantage
  • Experience with REST API integrations is a must
  • Experience using low code/no code integration and automation platforms such as Okta Advanced workflows, Zapier, Workato, etc.
  • Working knowledge of Python, especially around handling web requests, JSON data parsing
  • Expert-level knowledge of industry-standard tool stacks (GWS, Microsoft, IAM tools, HRIS platforms, ERPs, SaaS management platforms, etc.)
  • Proven track record of implementing complex technical solutions to optimize business processes
  • Experience in managing Atlassian cloud platform - Jira and Confluence
  • Capable of quickly and independently learning and adapting to a rapidly changing technology environment
  • Ability to operate both autonomously and as a part of a team

 

PREFERRED SKILLS AND EXPERIENCE:

  • Background in software development 
  • Python knowledge is preferred
  • Experience with node.js, Java, and JavaScript 
  • Prior experience with DevOps/Cloud Infra management - familiarity with IaaC tools, CI/CD tools and processes, Git code repositories, etc (Github, Jenkins, Terraform, Harness, or similar)
  • Prior experience working within cybersecurity compliance frameworks and audits (ISO27001, CMMC, Fedramp, or similar)
  • Experience managing enterprise networks (DNS, DHCP, SSL, IPSEC, TCP/IP troubleshooting)
  • Advanced macOS and Windows scripting knowledge and prior experience creating management scripts for various OSes
  • Prior experience managing Linux systems, especially in endpoint use cases
 
ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.

Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).

Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.

As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.

Internet Applicant Employment Notices

ABOUT THE TEAM

Solving one of the most challenging problems humanity faces requires a level of diversity across disciplines. ICON believes that by being a non-homogenous organization, we can capture unique perspectives, educational backgrounds, and ideation. We strive to be inclusive and seek team members who share our passion for the mission within the mission: building robust and diverse teams to help us prevail in the face of our challenges.

We‘re a team of varied backgrounds, countries, and experiences, and we believe our differences make us stronger as we tackle some of the most challenging problems of our time.

MISSION-DRIVEN

Every startup wants to change the world, but we genuinely believe we’re not being hyperbolic when we say this technology has the potential to reinvent human shelter, dramatically improving quality and resiliency while driving down costs to make housing affordable for everyone. We believe in harnessing the power of construction technology for the good of all humanity, both here on Earth and off-world. And while we get excited about R&D accomplishments in the lab, we get more excited when we see our work out in the real world, printing real homes for real people.

We work hard because we know what we are doing can reshape the way we live as a species. And it doesn’t hurt that it’s super fun. Where else do you get to play with giant robots and see the results of your work manifest in beautiful full-scale buildings that didn’t exist before—and that someone can now call home?